21n Terms & Conditions
This page sets out the official terms and conditions, account policies, and gaming rules that apply when using the 21n platform.
These terms and conditions ("Terms") are the legally binding agreement governing access to and use of the 21n platform (https://21n.wine). By accessing the platform or registering an account, the player confirms they have read and agreed to these Terms. If you do not agree, you must not continue using the platform.
1 User Eligibility and Age Requirements
Age Restriction
You must be 21 years of age or older to use the 21n platform. No person under 21 may register an account or participate in real-money gaming. 21n may conduct age verification at any time, and providing false information will result in immediate account closure with 21n retaining the right to determine the treatment of any remaining balance.
Nationality and Location
The platform is directed at users in Myanmar. Users who access gambling services from locations where such services are legally restricted do so at their own risk, and 21n accepts no liability for any losses arising from such access.
2 Account Registration and Management
One Account per Player Policy
Each player may hold only one active account on 21n at any time. Accounts that share the same IP address, payment method, or personal details will be treated as duplicate accounts and may be permanently closed.
Accurate Information Required
All information provided when registering an account must be accurate and complete. You may be asked to submit your national ID or personal identification documents when requesting a withdrawal. 21n reserves the right to decline withdrawals from accounts registered with false information.
Password Security
You are solely responsible for keeping your account password secure. You must not allow any third party to access or play on your account. 21n is not responsible for any losses resulting from third-party activity on your account that was not reported.
3 Deposit and Payment Policy
Accepted Payment Methods
You can deposit at 21n via KBZPay, Wave Money, AYA Pay, and CB Pay. All transactions are processed in Myanmar Kyat (MMK / Ks).
- Minimum deposit amount — 5,000 Ks (all methods)
- If a deposit transaction fails, contact 21n customer support immediately.
- Deposits must be made from the player's own payment account — third-party deposits are not allowed.
Withdrawal Terms
- Minimum withdrawal amount — 30,000 Ks
- Withdrawal processing time — within 30 minutes to 3 hours
- Withdrawals can only be made via the same payment method used for the deposit.
- The wagering requirement on any bonus received must be met before requesting a withdrawal.
4 Bonus and Promotion Terms
Welcome Bonus
For your first deposit at 21n, you will receive a bonus of 150% of your deposit amount, up to a maximum of 300,000 Ks.
Wagering Requirement — You must wager 15 times the bonus amount before any winnings from the bonus can be withdrawn.
Example calculation (1): Deposit 20,000 Ks and receive a 30,000 Ks bonus → total balance 50,000 Ks, and you must wager 30,000 × 15 = 450,000 Ks before the wagering requirement is met.
Example calculation (2): Deposit 420,000 Ks and receive a 300,000 Ks bonus (maximum amount) → total balance 720,000 Ks, and you must wager 300,000 × 15 = 4,500,000 Ks.
General Bonus Terms
- The game types eligible for each bonus and the wagering completion rates will be detailed on the promotions page.
- If a bonus is found to have been misused, the bonus and any related winnings may be forfeited.
- Claiming a second bonus before completing the wagering requirement on a current bonus will be decided based on the relevant promotion terms.
- Contribution rates toward the wagering requirement may differ depending on the game type played.
5 VIP Levels and Cashback Policy
The 21n VIP program has 3 levels. The more you play, the more you progress — from Bronze to Silver, and from Silver to Gold.
- Bronze — weekly cashback up to 0.3%
- Silver — weekly cashback up to 0.5%
- Gold — weekly cashback up to 0.8%
Cashback amounts, payout dates, and withdrawal methods will follow the promotion terms and conditions. 21n may change these at any time without prior notice.
6 Fair Play and Prohibited Actions
Prohibited Activities
The following activities are strictly prohibited on the 21n platform—
- Using software, bots, or automated tools to play
- Attempting to claim bonuses through dishonest means (bonus abuse)
- Colluding with associated parties to gain advance knowledge of game outcomes
- Using payment methods associated with money laundering
- Posting inappropriate content or threatening other players
Handling of Violations
If a breach of rules is found, 21n reserves the right to suspend the account and determine the remaining balance without prior notice. You may contact us to dispute this decision and 21n will review it fairly.
7 Service Suspension and Personal Data
Service Suspension
21n may temporarily or permanently suspend the platform without prior notice and may change service content at any time. 21n is not responsible for any game history data lost as a result of such changes.
Personal Data Protection
Player personal data will be handled in accordance with this platform's Privacy Policy and will not be shared with unauthorised third parties. Data may be shared with partner payment providers as required to comply with Anti-Money Laundering (AML) requirements.
8 Technical Issues and Limitation of Liability
Technical Malfunctions
If a software bug, server issue, or communication error affects a game result, 21n reserves the right to declare that round void. Winnings generated as a result of a platform malfunction are not considered valid payouts.
Limitation of Liability
21n is not responsible for protecting players from financial losses. By playing, you acknowledge that losses are possible and confirm that you are playing of your own free will. The platform is not liable for any financial losses related to betting decisions.
9 Amendments to These Terms
21n may amend these terms at any time, and any changes will be reflected on this page immediately. Continued use of the platform after an amendment constitutes your acceptance of the updated terms. Players should check this page regularly.
For any questions or disputes regarding these terms, you can contact our customer support team, available 24/7 via Live Chat in Myanmar language, or reach us at [email protected].
Terms — Questions & Answers
Frequently asked questions about 21n's terms and conditions
- Minimum deposit amount — 5,000 Ks (all methods)
- Minimum withdrawal amount — 30,000 Ks
- Withdrawal processing time — within 30 minutes to 3 hours